DO NOT SHARE YOUR PASSWORD or any personal info with ANYONE on Planet Cazmo. A moderator or any member of the Planet Cazmo staff will never ask you for your password.
If someone offers to help you with anything in the game and you give them your password, they can give it to others or log onto your account at any time.
Thanks for keeping Planet Cazmo safe!
ACCOUNT
Q: How do I set up a Cazmo account?
Q: Do I need to activate my account?
Q: How do I change my password?
CAZMOS
Q: How do I make my Cazmo character?
Q: Can I change my Cazmo character?
Q: How do I change my cazmo’s clothes?
BUYING STUFF
Q: What kind of stuff can I buy?
Q: How can I buy new stuff?
Q: Where do I get Cazmo Coins?
Q: Where do I get Cazmo Cash?
Q: What's the difference between Cash and Coins?
GETTING AROUND
Q: How do I move around?
Q: How do I get inside a building?
Q: Why can’t I get inside some buildings?
Q: How do I get into space?
GENERAL
Q: What can I do on Planet Cazmo?
Q: How do I play games?
Q: How do I go on a Quest?
Q: Where can I get a ninja suit? How about a pirate suit?
Q: How do I play music? Can I play my own music?
Q: What are Cazmo Cards?
Q: How can I be Cazmo of the Week?
HOUSES
Q: How do I get to my house? How can I visit my friend’s house?
Q: How do I decorate my house?
Q: Can I lock my house?
Q: What are Star Houses?
CHAT
Q: How can I chat with people?
Q. How do I ignore someone if I don't want them to talk to me?
Q: The speech bubbles disappear too fast! How can I make them stay longer?
Q: What is safe chat?
Q: How do I make buddies?
Q: How do I report someone?
Q: What are those Planet Cazmo Rules, again? What if I break them?
Q: What does the Moderator do?
Q: Can I be a moderator?
Q: What’s an Ambassador? Can I be one?
TRADE
Q: Can I trade my stuff?
RANDOM
Q: How do I become a beta tester?
Q: Will you put my video in the Cazmo newspaper?
Q: When are you adding more games and other stuff?
Q: How do I set up a Cazmo account?
A: Enter the Planet Cazmo website at http://www.PlanetCazmo.com and click the "Join Now" button.
Then fill in the blank fields on the "Enter Your Information" page and click the "Next" button.
Agree to the Rules and Conditions, click “Next,” and create your Cazmo! Enter your email address, and an activation link for your Cazmo will automatically be emailed to you. Now you can log in and start playing!
Q: Do I need to activate my account?
A: You can play Planet Cazmo for 24 hours without activating your account. Log in from the main page by entering your Cazmo name and password.
Activating your account earns you 1000 Cazmo Coins to buy cool stuff from the planet’s many stores.
If you refer a friend and your friend activates their account, you get another 100 Coins.
Q: How do I change my password?
A: Click on the picture of the jewels 
on the bottom toolbar to open the Edit Your Account window. In the Account window, click the “Change Your Password” button.
Fill in the blank fields on the window that appears, and click the button to submit your new info. A message will pop up to let you know that your password has been changed.
CAZMOS
Q: How do I make my Cazmo character?
A: On the "Create-A-Cazmo" screen you can customize your character. First, click on one of the heads in the center box to choose a girl or boy character. Scroll through available options for each feature by clicking the red arrow buttons next to the title. Some features, like the beard, are not available for both genders.
To customize the color of a feature, click on the color wheel next to the category name of what you want to change. For example, if you want to change hair color, click on the wheel next to the word "Hair." When the color wheel window pops up, click on the wheel’s outer ring to select different colors. Click around on the Color Chooser’s inner square to make any color lighter, darker, or to change its tone.
You can also click the "Randomize" button, located below the list of feature choices, to have the Cazmo computer design a character for you. Surprise! Once your Cazmo looks the way you want it to, click the "Create" button. Now your Cazmo is ready to play!
Q: Can I change my Cazmo character?
A: Yes! There are many cool looks available in Cazmo stores, and we are always adding new items. You can win special costumes in minigames or by completing quests. If you want a completely different look, visit Dr. Frankenbody’s Shop. The mad doctor will change your Cazmo’s look or add new features—if you dare. Muah hahaha!
Q: How do I change my cazmo’s clothes?
A: Click on the box icon 
on the toolbar to open up the “My Stuff” window.
You’ll see a big picture of your Cazmo, with blue icons to its right. Click on the icons to change your outfit. For example, if you click on the shoes icon, you’ll see a display of all your shoes. Then all you have to do is click on the ones you want to wear!
At the bottom of the window is the amount of Cash and Coins you have to spend, which you can use to buy new clothing and accessories at the many stores on Planet Cazmo.
BUYING STUFF
Q: What kind of stuff can I buy?
A: Cazmo stores have all the cool stuff you need! From the latest galactic fashions to the fastest ships in the universe, our storekeepers carry it all! If you want some rare item we don’t carry, write to us and we’ll see if we can special order it for you!
Q: How can I buy new stuff?
A:Check out the Cazmo stores to find new stuff. You can find stores in three ways:
1) by clicking the shopping bag icon on the toolbar and selecting a store from the popup list
2) by clicking the “!” over the head of a shop owner and selecting an option from their speech bubble
3) by using the red arrow to walk inside a shop
Inside the store, you can buy items using Cazmo Coinz or Cazmo Cash. Coins items have purple tags with a 
. Cash items have green tags with a 
. If you don’t have enough Cash to buy what you want, then click the “Buy Cazmo Cash” button.
When you click on an item, it will appear on your Cazmo in the center of the store. When you are ready to make a purchase, click the “buy” button located beneath your Cazmo in the store. You can purchase multiple items without leaving the store. If you already own an item, a “Sold Out” sign will appear across it on the shelf.
When you are done shopping, click the red “x" in the upper right-hand corner of the store.
Some stores, like the AllPosters Store and the Vehicle Shop, look different inside. Use the arrows at either end of the inventory to scroll through the available items. Click on specific items to see a larger image.
Q: What’s the difference between Cash and Coins?
A: Everything for sale on Cazmo can be bought with either Cash or Coins Some items can be bought with Coins only, while some items must be purchased with Cash. There is no way to exchange Coins for Cash.
Q: Where do I get Cazmo Coins?
A: Coins fall out of some trees when you shake them. You can also win money by playing games—and other special prizes too.
Q: Where do I get Cazmo Cash?
A: You can buy Cazmo Cash in any store or by clicking the on the toolbar. You can purchase Cash by using a credit card, PayPal, or by mailing a check or money order. Please do not use a parent's credit card without their permission. Doing so may cause your account to be permanently banned.
For more information please visit our ecommerce FAQs: https://planetcazmo.com/ecommerce/paymentfaq.php
GETTING AROUND
Q: How do I move around?
A: Click around on the screen in the direction you want to go. Your Cazmo will walk toward the spot you click. But why walk when you can use a skateboard or flying carpet?
You can also use the map to move quickly from place to place by clicking the compass icon on the toolbar. When the map window opens up, simply click on the region you want to visit and your Cazmo will travel there. On the lower left of the map window is a magnifying glass. You can click on it to zoom out and see other places to travel, like outer space!
Q: How do I get inside a building?
A: Walk up to the building you want to enter. If there is a red, squiggly arrow at the building entrance, you can get inside by walking onto the arrow.
Q: Why can’t I get inside some buildings?
A: You can enter most buildings, but some areas—like the Neighborhood—are still “coming attractions.” Planet Cazmo is always adding more fun stuff to the world, so keep checking back to see what’s new!
Q: How do I get to outer space?
A: First you need a spaceship! Buy one at the Vehicles Store and then prepare for launch! When you are ready to go, click 
to open the map. Click the 
in the map’s lower left corner to zoom out from the view of Planet Cazmo and see outer space. Click on the cosmic region you want to blast off to!
GENERAL
Q: What can I do on Planet Cazmo?
A: You can play games, win prizes, make friends, decorate your house, go on quests, and lots more fun stuff! Take a skate around Planet Cazmo to see who’s there—and what’s new.
Q: How do I play games?
A: Click 
on the toolbar. Choose a game from the list in the popup window and then follow the instructions for each game. You can also click on game links scattered around the planet, like the pile of tires near the Theater that opens up Ninja Skateboarding.
Q: How do I go on a Quest?
A: SomeCazmo NPCs need your help! They will send you on hunts for important missing items. While you are still looking for items, the quest icon in the upper left corner of your screen will be lit up 
. When you are not questing, the icon will look gray 
.
You can access the quest descriptions at any time by clicking the icon. A window will open up that shows which quests you are on, which items you still need to locate, and any other instructions. If you complete your mission, you get exclusive items as rewards. If you need help getting started, go talk to the Cazmo Mayor…
Q: Where can I get a ninja suit? How about a pirate suit?
A: Some special items on Cazmo must be won, not bought. You can get exclusive costumes and accessories by playing games and going on quests!
Q: How do I play music? Can I play my own music?
A: When you arrive on Planet Cazmo the jukebox will pop up automatically. To change music, select a song you like from the scrolling list and press play. To adjust volume or other settings, you can always reach the music player through the “speaker” icon on the far right of the toolbar. We will keep adding to the song selections over time, so there is no need to import your own music.
Q: What are Cazmo Player Cards?
A: Cazmo Player Cards are printable pictures of your Cazmo that you can pass out to your friends so they can join you online. You can also collect cards of all your online buddies. Click on the Cazmo Player Cards seal on the Log In page, enter your password and click print. Voilà!
Q: How can I be Cazmo of the Week?
A: Sign up at the Post Office. Then check the newspaper to see if you are famous! You get one entry in each weekly drawing, but you can be Cazmo of the Week more than once.
HOUSES
Q: How do I get to my house? How can I visit my friend’s house?
A: To visit your Cazmo house, simply click 
on in the bottom toolbar to open the My House window. You can choose to Visit or Decorate your home by clicking either of those buttons, or you can visit friends’ houses by clicking the “All Houses” button and choosing their name from the list. The list may take a moment to load—there are lots of Cazmo buddies to visit!
Q: How do I decorate my house?
A: Click the “House” icon on the toolbar, then click the “Decorate” button on the popup window. There’s your Cazmo house!
To buy furniture for your house, click on 
Click 
or 
on the toolbar to switch back and forth between the inside and outside of the house. Click on the tabs and arrow buttons to scroll through the items available in each category. You can click on an item to get a preview of it in the main window. Its price in Cash or Coins will display at the right end of the toolbar. Press to purchase. On the bottom of the toolbar, you can see how much money you have in your Cazmo account.
In Decorate mode, any item on the main screen can always be picked up and moved to a new place by clicking on it and dragging. Most items inside your house can also be rotated.
Click 
at the left end of the toolbar to show which items you currently own, and also to take those items in or out of the main screen . When your house looks the way you want, click 
to return to Planet Cazmo.
You cannot rearrange your house when you are Visiting. You must be in Decorate mode to make changes.
Q: Can I lock my house?
A:Sure! If you want to keep strangers out of your house, you can lock it. Click the “house” icon on the toolbar to open the house menu. In the popup window, click on 
or 
to lock and unlock your house. You can also lock and unlock the house by clicking on the “wrench” button while decorating your house.
Q: What are Star Houses?
A: The Cazmo universe is filled with stars! Celebrities decorate their houses in special themes to express their creativity and glamour! Check out what your favorite star’s house looks like by clicking “house icon” on the main menu, then clicking “Star Houses” on the pop up menu. Keep checking back to see hot new celebrity houses.
CHAT
Q: How can I chat with people?
A: Type your message into the blank field on the toolbar and hit enter. You will see a speech bubble appear on Planet Cazmo with your message in it. Invite someone to visit your house for a private chat.
Q: How do I ignore someone if I don't want them to talk to me?
A: To ignore someone and block their messages, simply click on their name in your buddy list and click 
at the bottom of the card. To un-block somebody, click the button a second time. This will let you receive their messages again. You can see the people you’re ignoring by opening the “ignore” list in your buddies menu.
You can also ignore someone by clicking their Cazmo and then clicking on their player card.
Q: What is safe chat?
A: Safe Chat uses only the preset questions and answers from the 
menu, with no free typing. Some servers are Safe Chat Only.
Q: The speech bubbles disappear too fast! How can I make them stay longer?
A: The easiest way to follow conversation is to open the Chat Box by clicking its icon on the toolbar. The Chat Box keeps track of what everybody around you is saying—so you don’t miss anything!
To clear the chat history, click the pink eraser in the corner of the chat box.
Q: How do I make buddies?
A: Click on a cazmo in the main world to see a close up of that character. Click the 
on the far left side of the popup window to add that person as a buddy. You can see when your buddies are online by opening your buddy list from the 
on the main toolbar.
Q: How do I report someone?
A: If someone breaks the rules or makes you feel uncomfortable, please report them to the Moderator immediately. You can email the Moderator through the red 
button by the clock in the upper right hand corner of the screen or by clicking on the cazmo who is bothering you to open a pop up window. Click the button in the popup window to reach the Moderator.
Q: What are those Planet Cazmo Rules again? What if I break them?
A: There’s a lot of fun stuff to do on Planet Cazmo and we promise to keep adding even more cool things for you to do. In return, we ask you to be safe, protect the planet, and follow these few, simple rules:
- Respect others
- Never reveal personal information
- No inappropriate talk
Any player shown to be violating the site’s rules will be warned or banned. Repeat offenders or severe violators will be banned permanently. For more detailed information about safety and conduct on Cazmo, please visit the Parents’ Page at www.planetcazmo.com or see our Terms and Conditions statement.
Q: What does a moderator do?
A: A moderator is an official representative of Planet Cazmo who helps to answer questions, resolve problems, and protect Cazmo. All moderators have a red “M” symbol on their player cards.
If a player does not have the moderator symbol, they are not a mod. Don’t be fooled by imposters!
Q: Can I be a moderator?
A: While Planet Cazmo is in the beta testing stage, our own staff is moderating the game.
However, you can still help out. You can be an Ambassador or participate in other Cazmo programs. We are always looking for ways you can help us keep Cazmo safe and friendly, so stay tuned for future announcements!
Q: What’s an Ambassador? How can I be one?
A: Ambassadors are players who have helped “spread the world” about Cazmo on their websites and who have been around for a while, welcoming people to the planet. The Ambassadors help moderators keep Cazmo safe and fun, along with performing other special missions from Planetary Command. Ambassador websites bear the Official Cazmo badge and display top-secret sneak peeks at updates before anybody else sees them.
To become an Ambassador, start a Cazmo blog or site, and let us know about it.
TRADE
Q: Can I trade my stuff?
A: Yes! Click on a Cazmo to open their player card popup. Click 
on the card to invite that Cazmo to trade with you. In the window that opens up, you can see your inventory on the left, and boxes for trade offers on the right. Use the chat box to discuss your deals.
Cash items are not available for trade.
RANDOM STUFF
Q: How do I become a beta tester?
A: If you have a Planet Cazmo account right now, then you are already a Beta Tester! We appreciate all the wonderful ideas and great help we are getting from you beta testers, so keep it up! As members of the Beta Program here are a few things you can do to help:
- If you find a glitch or what you think is a problem, let us know.
- Suggest new features, games, activities.
- Tell us what you like (and don't like) about Cazmo.
To share your feedback, send an email to betatest@planetcazmo.com. Beta Testers receive exclusive items.
Q: Will you put my video in the Cazmo newspaper?
A: We love your videos! We are constantly searching online for creative and fun videos by our players. The best videos get added to the Official Planet Cazmo Channel on YouTube. http://www.youtube.com/officialplanetcazmo
Q: When are you adding more games and other stuff?
A: Planet Cazmo changes all the time. We have a lot more games, stores, and features on the way—many of them suggested by you! We are just getting started, so log on often to make sure you don’t miss anything!
